Frequently Asked Questions (FAQ)
Do I have to submit an abstract?
No, submitting an abstract is optional.
Can I register now and submit my abstract later?
Yes, a participant can register at any time. The abstract should be submitted before the abstract submission deadline.
Can I submit more than one abstract?
Only one abstract per participant is allowed.
Have I been selected to give a short talk?
You will be notified few weeks before the conference if you are selected for a short talk or poster presentation.
Can I replace, edit or revise the abstract I submitted with my application?
No, once an abstract has been submitted it cannot be replaced, edited or revised.
How can I withdraw my abstract?
You should contact SETCOR directly to withdraw your abstract.
What does the registration fee include?
The Conference registration fee includes: access to conference and exhibition rooms, catering (coffee breaks and lunch if included in the Conference), documention (Conference bag, conference handbook, access to documention available in the web site resereved area, including the online book abstract and publishable presentations), access to the networking and matchmaking service.
When am I required to pay the registration fee?
Payment is due before the conference registration deadline. Please note that you cannot submit conference papers before the registration fee payment.
What forms of payment are accepted?
We accept credit cards Visa and MasterCard. Also we accept payment by Bank Transfer.
Can I register on-site at a conference?
It’s possible but this will be reviewed case by case as no poster/short presentation will be scheduled if we cannot be sure of the presence of the abstract submitter in the conference.
I am an invited speaker / session chair; do I need to register?
Yes, everyone who will be attending a conference needs to register.
I am an invited speaker/session chair; do I have to pay the full registration fee?
Yes, speakers must pay for all of their own expenses (full registration and travel) prior to the start of the conference.
I am an invited speaker/session chair; do I have to submit an abstract?
Yes, all invited speakers are required to submit an abstract of their talk.
What is the cancellation policy?
Cancellations that are received at least one month prior to the start of the conference (60 days when accommodation is booked) will receive a refund minus a €200 (or US$300) processing fee. There will be no refunds issued if cancellations are received within one month prior to conference date. Refund to be done is the original payment mode and currency.
How do I cancel my registration?
To cancel your conference registration, you need to contact SETCOR team directly and you will be required to complete a Cancellation Notification Form and fax or email it to us.
I cannot attend the conference; can I send someone in my place?
No, we do not allow substitutions for another participant if you are not able to attend. If you are not able to attend and want to be substituted by another person, you need to contact SETCOR team directly to notify us and do the required changes for the substitution.
Can I submit my abstract after the deadline date?
Yes, as long as space is still available. However a €100 late fee will be charged. Also the participant will not be able to submit the abstract through his account. You need to contact us by Email to info_at_setcor.org to submit your abstract to us directly.
How can I get a letter of invitation?
After registration, a default invitation letter will be generated, sent by Email to the participant and saved under the participant account under our web site. If the user requires a more detailed letter, he/she should contact us by Email at firstname.lastname@example.org .
What should I do if I am registered for a conference and not able to receive a visa in time to attend the conference?
Should issues arise during the visa process and you are concerned that you may not receive your visa in time for the conference; contact us by Email at info_at_setcor.org immediately. If you are not able to attend the conference due to visa issues, we will issue a refund less the €250 (or US$300) cancellation processing fee as long as the SETCOR team has been made aware of the circumstance one month ahead of the conference dates. We will not refund the attendee if the attendee notifies us within less than one month of the conference.
Can my guest receive a letter of invitation?
By default, SETCOR issues letter of invitation to the person that has registered to attend the conference. If a guest invitation letter is required, registered participant should contact us to request the letter.
In what currency I will be billed?
Customers will be billed in US$ or Euro €.
What is the time zone of the web site?
The time zone of the web site is UTC+01:00.